Another Exclusive Interview with Satoshi Duckamoto
Joshua: Today, I interview Satoshi Duckamoto of Duckcreation.com again to check in on how their experience has been since beginning to accept BSV on their web shop, experiences with wallets and the on-boarding problem.
Joshua: Since the launch of your web store, how has your experience been?
Duckamoto: Good, I get access from people all over the world and am starting to learn where countries are on the map.
Great introDucktion to the world atlas.
Joshua: What would it take for you to move your web store to the MetaNet?
Duckamoto: It will not happen anytime soon.
I do not feel comfortable putting customer information on the blockchain until I fully understand it is secure and cannot be hacked.
Unless there is a way for dummies....I mean duckies to understand that this is safe, I am hesitant.
I do not see the point of putting everything on blockchain, even though technically you could.
Joshua: Describe your experiences as an BSV merchant?
Duckamoto: It's really cool, especially that you do not have to care about transaction fees.
Joshua: What are the benefits of selling merchandise for BSV?
Duckamoto: I think the benefit is that you can cut out the currency exchange fee when you make a transaction with people living outside of your home country.
For example, with accepting credit card or PayPal payments - if you are living in Japan and you want to purchase something from an American seller but the seller only accepts USD and you only have Japanese Yen, a credit card company converts the Yen into USD and they will take a surplus charge for the exchange service.
With BSV, my understanding is that 1 BSV = 1 BSV and that's global.
The clear benefit is that your customer base becomes global.
Joshua: What are the challenges you have faced with taking BSV as a method of payment?
Duckamoto: I can talk about challenges from an operational standpoint.
From an operational standpoint, it's trust with the wallet.
It's really scary when you receive the funds from your customer and you understand that on the blockchain it's secure and as long as you have the transaction ID you can track it but the ordinary duckies don't go to the blockchain explorers to monitor the transactions.
What the merchants see is the wallet as the interface to confirm the transaction.
What scares the merchant is any type of bug at anytime that causes a delay in showing the transaction. Another is a sync issue where you have to restore your wallet to show the full transaction history.
On the blockchain level it may be secure but non-technical duckies do not care.
Wallet history is all they see, and if it is not showing they panic.
You need to establish a complete trust with your own wallet and that's where the wallet companies need to take responsibility.
Another challenge is mapping the payment transaction with order ID.
I am doing that manually right now because the E-commerce system I use is not integrated with BSV.
I'm using my favorite Excel with a table mapping order ID to address.
I'm sure wallets or BSV based service providers are seeking opportunities to have their service integrated with E-commerce providers.
What is holding them back now is first trust with cryptocurrency in general, second is the on-boarding issue.
To view Duckamoto's perspectives on the on-boarding issue and more, please purchase this article.
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